Privacy Policy

1. Openness and transparency

The Discount Shed, the Benson Family Trust, its affiliates and subsidiaries (collectively referred to in this policy as “we”, “our” or “us”) is committed to protecting your privacy and respect and uphold your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using this website or providing us with your personal information, you agree to, and consent to the collection, use, holding and disclosure of personal information by us as set out in this policy.

2. Personal information

Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address & telephone number(s) .

3. Collection

We will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, we will only collect personal information about you directly from you. We will not collect personal information unless the information is reasonably necessary for our functions and activities.

Personal information may be collected by us in a number of circumstances, including when you:

make an enquiry with us;

purchase goods or services from us;

return goods to us;

apply for employment with Us.

If you use a pseudonym when dealing with us or you do not provide identifiable information we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not make a purchase, or provide any information that might identify you.

We require individuals to provide accurate, up-to-date and complete personal information at the time it is collected.

4. What do we do with your personal information?

In addition to any purpose notified to you at the time of collection, we use your personal information for the purpose for which it has been provided, and for the purpose of:

providing our products and services to you;

delivery & shipping of goods;

responding to any inquiries or comments that you submit to us;

improving our business, products, services or the customer experience;

any other purpose you have consented to;

any use which is required or authorised by law; and

verifying your identity for high value item(s)

5. Disclosure of personal information

We may disclose your personal information:

any person or entity to whom you have consented to Us disclosing your personal information to (including couriers for shipping purposes, and manufacturers for warranty registration purposes); and

any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.

6. Access and Management

You may request access to your personal information we hold about you, or seek correction of it, by contacting our customer service team. See section 7: Contact information.

We may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account databases. We will not charge you for making the request.

If you believe that we hold personal information about you in our database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and we will respond to your request within a reasonable time. We will not charge you for correcting your personal information.

If we no longer needs your personal information for any of the purposes set out in this policy, or as otherwise required by law, we will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.

We will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.

7. Contact information

If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by us, please contact us by email below.

The Discount Shed - privacy@bensonfamilytrust.com.au

A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) we will take as a result of your complaint.

8. Our websites

When transmitting personal information from your computer to one of Our websites, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

Our websites may use "cookies" to help personalise your online experience and save you time. You have the ability to accept or decline cookies in your browser settings. If you choose to decline cookies, you may not be able to purchase products via our websites.

9. Miscellaneous

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on our website.